The state Ministry of Domestic Trade, Cooperatives and Consumerism is urged to ensure that their inspections and actions are done in accordance with the standard operating procedure (SOP) and rules.
PKR Stampin branch deputy youth chief Jeffrey Mok said it was important for the ministry to follow the SOP and rules to ensure that their inspections did not victimise the business owners unnecessarily.
Mok, who is also a personal assistant to Batu Lintang assemblyman See Chee How, was referring to a complaint he received from a garage operator in Kota Samarahan running a business of selling and repairing tyres.
During a routine inspection conducted by officers of the ministry on Aug 28, they found the garage had allegedly contravened an act of not displaying the price list of services offered.
“The prices of tyres and batteries were however displayed. The owner of the garage readily admitted that he did not display the complete list of prices for services offered and agreed to pay a compound of RM250 for the offence committed,” Mok told a press conference here yesterday.
However, Mok did not see the justification of the officers having to seize four tyres made under the Consumer Protection Act 1999 from the garage which had no connection with the alleged offence at all.
“The complainant is not well versed in both English and Bahasa Malaysia and he was not given proper explanation on the offence he has committed and why his goods had been seized in such a manner. We have written to the ministry asking for a clarification and justification to the seizure.”
Meanwhile, the ministry’s state deputy director Abdul Hafidz A Rahim said his officers had the right to seize anything suspicious for investigation purposes under the Consumer Protection Act 1999.
Abdul Hafidz, who is also the state enforcement chief, said the four tyres would be returned after the compound had been paid.
“If the garage owner fails to pay the compound, we will bring the case to the court.”
The Borneo Post Online